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Ratings

Book

Narrator

Release Date

August 2011

Duration

8 hours 1 minute

Summary

First, businesses discovered quality as a key competitive edge; next came science. Now, Donald A. Norman, former Director of the Institute for Cognitive Science at the University of California, reveals how smart design is the new frontier. The Design of Everyday Things is a powerful primer on how-and why-some products satisfy customers while others only frustrate them.

Genres

Science & Technology >

Technology & Engineering

This title is due for release on August 30, 2011.

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This title is due for release on August 30, 2011

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The Design of Everyday Things

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