Difficult Conversations: How to Discuss What Matters Most

okay I don't hate the content of this book but the readers are absolutely awful- they sound so bored and like they couldn't care less about the words they are saying. Also, I kind of think all the positive reviews on this book (the first ones) were written by the writers because I don't think any normal person would make comments like that...

I can see where some people who may be REALLY timid and shy might get some help from this book. For the average person, I wouldn't consider it much of a resource. Had a lot of psycho-babble and took five disks to say what could have been said in one. Not to mention that the play acting examples were unrealistic in terms of the script and the actors were amateurish at best. I think they were the writers (note to future writers: when your book goes to audio, drop your ego and hire a professional to read it). I suspect there must be much better books on this subject out there. If anyone has any suggestions, please post them here.

Wow! The readers made this book pathetic...but I guess with the material they had to work with it would be pathetic. This is one of the most boring books I've ever read/heard and if these are difficult conversations to deal with (the examples) then the person that wrote this book has led a sheltered life. All you real people please step forward and write a book. Afterall, this book proves that anyone can write a ridiculous book. This book helps me to understand why people ask me to write books all too often. We are desperate for real people and real difficult situations not what this book says are difficult conversations! If you want to have difficult conversations talk to people in a different study group next time. The author has no idea what difficult conversations are!

This is an excellent book for understanding communication and miscommunication. It offered good examples of challenging situations from everyday life, offered ideas of how to deal with them, and did not try to gloss over the difficulties. It gave practical and very helpful advice, providing insight into the various perspectives involved when trying to communicate.

Probably one of the best audiobooks I have ever heard. Listened to this set TWICE, and will go back to it for reference in the future. Incredibly insightful analysis of the structure of conversations and useful strategies for managing productive dialogue. A must for people who have trouble communicating or managers who need to understand their staff more.

3 speakers breaks it up nicely. Although you need to split up listening to it into digestable chunks otherwise you'll wonder off - the content is a bit dry. Well worth it if you are going to 'have it out' with your Boss!!

This book was a little dull for the first three CDs. I am glad that I continued because four and five were pretty good. When I was about half done listening to the book, I had a difficult conversation with my wife and I was able to use some of the tips.

This is one of the better books on this subject. The book did not use the usual "run of the mill" examples of difficult conversations. I highly recommend it.

Useful and worth listenting too. Authors read the work, and the principles offered are immediately applicable to your own real world conversations. Production is simple and flows nicely.

Excellent book. I listened to it several times then bought the book for reference. I even bought copies for friends. This material is useful for any human who needs to interact with people in any context!