I like Robert B Parker books, and this is the second one I have listened to that Joe M. has narrated. Although this was an improvement over the first book I still find his style doesn't convey the tone of the characters.
Your service, however, was terrific. I just purchased a new car and it did not have a CD, so I had to find a new means to get books. Yours was easy to sign up for and extremely easy to use.