Edward D. Hess is professor of business administration and Batten Executive-in-Residence at the Darden Graduate School of Business. He is the author of eleven books, including Smart Growth: Building an Enduring Business by Managing the Risks of Growth, which was named a Top 25 business book for business owners by Inc. Magazine and was awarded the Wachovia Award for Research Excellence. His current research focuses on innovation systems and organizational learning cultures, behaviors, and processes.
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To compete with today's increasing globalization and rapidly evolving technologies, individuals and organizations must take their ability to learn--the foundation for continuous improvement, operational excellence, and innovation--to a much higher level. ... SEE MORE