Douglas Stone, Bruce Patton, and Sheila Heen teach at the Harvard Law School and the Harvard Negotiation Project, the group that produced the international bestseller Getting to YES! They have consulted to businesspeople, governments, organizations, communities, and individuals around the world, from the various parties to the negotiations on constitutional transition in South Africa to schoolteachers in Medellin, Colombia, to community leaders and the police department in Springfield, Massachusetts. They have written on negotiation and communications in publications ranging from The New York Times to Parents magazine. Bruce Patton is also coauthor of Getting to YES!
Quel que soit le domaine – famille, travail, relations internationales –, et que nous en soyons conscients ou non, nous devons négocier. Or, trop souvent encore, les différents sont 'réglés' à l'issue d'une épreuve de force. Résultat, en instau...[SEE MORE]