Christina Dempsey, RN, is Chief Nursing Officer at Press Ganey, where she leads efforts to reduce patient suffering and develop compassionate and connected care across the continuum of care. In addition, she works to improve employee and physician engagement, streamline the flow of patients through organizations, and prepare organizations for healthcare reform. Press Ganey is the leading provider of patient experience measurement, performance analytics, and strategic advisory solutions for healthcare organizations.
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An indispensable guide to reducing the suffering-of patients and caregivers alike-and to improving healthcare delivery for all In our efforts to treat patients, cure illness, and manage institutions, healthcare professionals too often overlook the fundam... SEE MORE