Jacqueline Carter is director of The Potential Project North America. Her clients include Cisco, Marriott, Accenture and Microsoft, among many others. She is coauthor, with Rasmus Hougaard, of The Mind of the Leader and One Second Ahead.
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The world is facing a global leadership crisis. Seventy-seven percent of leaders think they do a good job of engaging their people, yet 88 percent of employ... SEE MORE