Al Switzler, Kerry Patterson, Joseph Grenny, David Maxfield, and Ron McMillan are the leaders of VitalSmarts, a state-of-the-art innovative training company that has taught more than two million people. VitalSmarts has consulted with more than 300 of the Fortune 500 companies.
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The book that revolutionized business communications has been updated for today's workplace. Crucial Conversations provides powerful skills to ensure every conversation-especially difficult ones-leads to the results you want. Written in an engaging and wi... SEE MORE